TNK Clinical Spa (“TNK,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, book an appointment, or use our aesthetic and wellness services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Personal information: Name, email address, telephone number, and contact details.

• Appointment information: Booking history, requested services, and appointment preferences.

• Health and treatment information: Information you voluntarily provide about your health, allergies, medications, medical history, and aesthetic treatment needs.

• Payment information: Payment and transaction details processed through our payment providers.

• Website information: IP address, browser type, device information, cookies, and website usage data, where applicable.

• Marketing preferences: Your preferences for receiving promotions, appointment reminders, and other communications.

2. How We Use Your Information

We may use your information to:

• Schedule, confirm, and manage appointments.

• Provide aesthetic, skincare, and wellness services.

• Evaluate treatment suitability and support client safety.

• Respond to questions and customer service requests.

• Process payments and maintain business records.

• Send promotions, special offers, and updates when permitted by law and, where required, with your consent.

• Improve our website, services, and client experience.

• Comply with applicable legal and regulatory requirements.

3. Text Messages and Marketing Communications

If you provide your telephone number and consent to receive text messages, TNK Clinical Spa may send appointment reminders, service updates, and promotional messages according to your selected preferences and applicable law.

Message frequency may vary. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us using the details listed below. Consent to receive marketing text messages is not a condition of purchasing services.

We do not sell your mobile number or SMS consent information to third parties or affiliates for their own marketing purposes. Information may be shared with service providers that help us deliver communications, subject to applicable restrictions.

4. How We Share Information

We do not sell personal information for money. We may disclose information as reasonably necessary to:

• Service providers supporting appointment booking, payment processing, website hosting, customer management, and communications.

• Qualified healthcare professionals involved in your care, where appropriate and authorized.

• Legal, regulatory, or governmental authorities when required by law.

• Other parties when necessary to protect our rights, safety, clients, or business.

We may also share information with your authorization or as otherwise permitted by applicable law.

We do not authorize service providers to use personal information for purposes beyond their permitted services and applicable agreements.

5. Health Information and Confidentiality

Information you provide about your health or treatments is handled with care and used for appropriate business, treatment, and safety purposes.

Where applicable, TNK Clinical Spa and its service providers will comply with relevant privacy and health-information laws. Certain health information may be subject to additional protections under applicable law.

Please do not send sensitive medical information through unsecured website forms or ordinary email unless the communication method is appropriate for that information.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand visitor activity, and measure marketing performance.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required, we will obtain consent for cookies or similar technologies.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No electronic transmission or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including appointment management, legal obligations, recordkeeping, dispute resolution, and business operations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information; obtain a copy of certain information; or opt out of specific data-processing activities.

Certain exceptions may apply, including legally required healthcare or business records.

To submit a privacy request, contact TNK Clinical Spa using the contact information below.

9. Third-Party Websites and Services

Our website may link to third-party websites, booking platforms, payment services, or social media platforms. These services have their own privacy policies, and TNK Clinical Spa is not responsible for their independent privacy practices.

Please review the applicable third-party policies before providing personal information.

10. Children’s Privacy

Our website and services are not directed toward children for independent use online. We do not knowingly collect personal information from children through our website without appropriate authorization where required by law.

Certain services may have additional age restrictions or consent requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal obligations. Updates will be posted on our website with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

TNK Clinical Spa
Website: [Insert your official website URL]
Email: [Insert your business email address]
Phone: [Insert your business phone number]
Business address: [Insert the appropriate business mailing address]

By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required, we will obtain it separately.